Privacy Policy - Pakistan
This policy explains how enquiry records, customer communication, order details, and website usage information are handled for Pakistan-facing operations.
| Policy Type | Privacy Policy |
|---|---|
| Jurisdiction Focus | Pakistan |
| Contact Email | admin@alkemist.org |
| Enquiry Portal | https://waterchemicalssolution.com/enquiry-portal/ |
Information We Collect
- Name, company, email, WhatsApp number, and destination details submitted through contact or enquiry forms.
- Quotation details such as product name, CAS number, model, quantity, shipment term, and technical specifications.
- Order, invoice, and communication records generated through WooCommerce or internal sales workflow.
- Basic analytics and security logs used to protect the website and improve response quality.
How We Use Information
- To prepare quotations, confirm specifications, arrange delivery, and respond to enquiries.
- To maintain commercial records for orders, invoices, payment follow-up, and customer support.
- To improve catalog accuracy, search relevance, and product or service presentation.
Sharing and Protection
- Information is shared only with internal sales, logistics, compliance, or approved supplier channels when required to fulfil a request.
- Sensitive commercial data is handled with reasonable administrative and technical safeguards.
- Data may be retained as needed for quotation history, order service, accounting, and regulatory follow-up.
Policy Review Notice
This policy page is provided as an operational website template for Pakistan-facing business activity and should be reviewed by your legal or compliance adviser before public use.